What is Itinerary Assist AI?

Itinerary Assist AI is the AI-powered Copilot built specifically for Destination Management Companies (DMCs), inbound tour operators, and B2B travel professionals that create itineraries.

Rather than replacing your booking system or requiring complex IT projects, Itinerary Assist AI works within your existing workflow to automate the early, high-effort steps of itinerary creation — like interpreting agent quote requests, assembling draft itineraries, and tailoring options based on availability, live rates and partner preferences.

  • Creates itineraries in minutes — not hours

  • Works with Tourplan and can integrate with any other booking system

  • Customisable by agent, region, and travel style

  • Designed for both FIT and small group quoting

Designed for DMCs and Inbound Tour Operators

DMCs tell us the same thing: margins are tight, expectations are rising, and every itinerary request feels slightly different.

Itinerary Assist AI was built with this in mind. It’s not just about saving time — it's about helping your team respond faster and more consistently, so you can grow without adding more headcount.

The AI can generate draft itineraries directly from brief or highly details requests. It extracts all the relevant information form the email including travel agent reference numbers, pax details, dates and suggested services, then creates a draft itinerary in minutes.

How It Works with Tourplan

If you’re a Tourplan user, Itinerary Assist AI will feel like a front-end Copilot to speed up quoting before you even open Tourplan.

You’ll use our Outlook or Gmail add-in to:

  • Interpret quote requests

  • Build draft itineraries

  • Reorder and edit service lines

  • Sync to Tourplan in one click

No API? No problem. We also support workflows for DMCs using custom booking platforms via file sync, or manual sync.

🔗 Learn more about how Itinerary Assist AI works with Tourplan »

What Makes Itinerary Assist AI Different?

Unlike generalist tools like ChatGPT or Gemini, Itinerary Assist AI is built specifically for B2B tourism. During the onboarding process, Itinerary Assist AI is further tailored to the nuances of your inbound travel quoting, multi-day itineraries, dynamic rate and supplier preferences. As a result, it becomes a powerful tool that’s very easy to use.

It also offers:

  • Prompt Strategies to tailor itinerary output per agent

  • Live Rate Choice to auto-select the best rates from your contracts

  • Multilingual Support for your global team

  • Customisable workflows to match your quoting style

Why DMCs Choose TourConnect AI

TourConnect AI has helped leading DMCs save hundreds of hours and speed up response times by 70% or more — while maintaining full control over the quality of itineraries sent to travel agent partners. it get’s them a step closer to having a fully automated reservation system.

“AI itineraries have been a game changer for us. Our quote conversion rates improved by 40% within three months.”

— Rob Russell, AC Group

Read the full story →

Ready to Explore?

If your DMC is receiving more quotes than your team can manually handle — or if you’re looking to future-proof your operations — Itinerary Assist AI may be worth a look.

👉 Book an exploratory chat

or

🔍 See how it compares to other AI options

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AI Copilot for DMCs - New features added to our Itinerary Quoting Platform