Generative AI in Tourism Customer Service: 7 Use Cases
Generative AI is working alongside human team members to level up the Customer Experience provided by tourism operators, attractions and hotels. We look into 7 practical use cases where it can help.
Case Study: AC Group and Itinerary Assist AI
Case Study: How TourConnect AI helps AC Group significantly improve booking response times and why that’s important.
RMS Cloud and TourConnect use AI to streamline manual reservations process
TourConnect integrates the Booking Automation Tool with RMS Cloud’s powerful property management system to streamline processing reservation requests
Xola and TourConnect harness AI to help reservations team on a daily basis
TourConnect AI now integrated with Xola. Users of our Booking Automation AI can now seamlessly create bookings in Xola without leaving their email inbox.
Reservations teams get big help from AI with new Zaui-TourConnect integration
TourConnect and Zaui focus on day-to-day efficiency by integrating the Booking Automation Tool with Zaui’s powerful reservations system
TourConnect releases Booking Automation Tool with initial integrations to FareHarbor and Ventrata
Tool drastically reduces the time reservations teams spend processing email bookings by using AI, natural language processing, and other advanced tech