Tourplan - Tour planning software for DMCs
Unlock AI Itineraries for Tourplan with TourConnect AI.
Tourplan is trusted by 450 DMCs for itinerary planning and booking management. Embrace the opportunity that AI provides to future-proof your DMC and improve itinerary customisation and speed. Start today with Itinerary Assist AI.
“AI itineraries have been a game changer for us. Our quote conversion rates improved by 40% within three months.”
— Rob Russell, AC Group
The AI Copilot for Tourplan users.
Itinerary Assist AI combines with Tourplan to unlock your potential
How much time does your team spend simply creating quotes for clients in Tourplan?
You hire intelligent, travel experts. Let AI generate the initial custom itinerary, letting your team focus on customisation and speed.
How much business are you losing from slow turnaround times?
What is your current conversion rate for quotes you send out?
How much additional revenue could you generate with a better conversion rate on your quotes?
Experienced support and onboarding team with you every step of the way
TourConnect AI team operates in your timezone throughout the onboarding phase
Integrates with Tourplan and Hero
AI itineraries customised with your standard itinerary rules and procedures
Your reservation team will love AI working for them.
Use our quick calculator to find out how many hours your operations team could save each month.
Itinerary Assist AI integrated with Tourplan, extracting travel agents requests directly from email to create highly accurate and custom FIT itineraries for your operations team, enabling your skilled operations team to focus more on raising quality and customer service standards.
Trusted by travel companies globally.
How accurate is the AI Copilot for Tourplan?
We understand that accuracy and dependability are vital for DMCs using Tourplan. Currently, our DMC clients only need to update 1-2 service lines in the average seized FIT itinerary. 92%. That’s how often the service lines that our AI Copilot selects make it through to the final confirmed quote. Availability checked, correct pricing option chosen, correct PAX pricing if age information was provided.
Our goal is 99% service line accuracy - the team works tirelessly to improve our AI models and automated AI training processes whilst retaining dependability.
Itinerary Assist AI gets better with every itinerary and quote you run. It adapts to the mix of services in your Tourplan inventory, your supplier preferences and your regions of operation.
Tourplan Login
After securely logging in, users of Tourplan or Tourplan NX will see their Dashboard. The Tourplan NX Dashboard is designed for use across multiple device types and provides flexible quick links.
When using the TourConnect AI add-in for Outlook or Gmail, the integration with Tourplan functions as a background process at various points during itinerary creation and itinerary editing.
Accessing Tourplan from the TourConnect AI add-in is easy. One you’ve reviewed an AI first draft itinerary in the TourConnect add-in, you’ll see a unique link at the bottom of the confirmation note. If your Tourplan session is still active, clicking this link will directly open the relevant itinerary page within Tourplan.
Game changing features for Tourplan users.
-
Itinerary Assist AI streamlines the quote generation process, drastically reducing the time it takes to generate a quote for your clients.
-
Itinerary Assist AI seamlessly integrates with TourPlan and most popular email systems, allowing Operations teams to create quotes and adjust itineraries without leaving their inbox.
-
Itinerary Assist AI can pull booking ID’s, service lines, and product descriptions from files, in any format, attached to booking emails - whether it’s 1 or 100 service lines per attachment.
-
Itinerary Assist AI finds the best matched service lines and additions for each itinerary, leveraging booking history and custom rules setup by your team.
-
Itinerary Assist AI can help less experienced Operations team members find service lines and add location extras that would otherwise need help from others.
Join our growing client base of DMCs embracing AI itineraries.
Tourplan AI Integration – FAQs
How do Tourplan users automate itinerary creation?
Tourplan users increasingly combine Tourplan with AI to automate itinerary creation while keeping Tourplan as the system of record. Automating itinerary creation is achieved by using AI to interpret enquiry emails, passenger details, routing, and preferences, then generate structured itineraries aligned to Tourplan workflows. Itinerary Assist AI creates a first-draft itinerary that teams review and finalise inside their existing Tourplan processes.
Can AI integrate with Tourplan without replacing it?
Yes. AI integrates with Tourplan by supporting itinerary creation and quote preparation while Tourplan remains the system of record. TourConnect AI is designed to work alongside Tourplan, not replace it, ensuring operational control and consistency are maintained.
How do Tourplan users speed up FIT quotes during peak season?
Tourplan users speed up FIT quotes by using AI to remove manual copying from enquiry emails into Tourplan. By automating itinerary creation, teams can respond to high enquiry volumes faster without increasing headcount during peak periods.
What parts of the Tourplan workflow can AI automate?
AI can automate the most time-consuming parts of the pre-booking Tourplan workflow, including interpreting enquiry details, building itinerary structures, updating expired rates, checking availability and flagging inconsistencies. The first draft AI itinerary is loaded directly into Tourplan. Final itinerary review and approval remain with the reservations team.
Does Tourplan remain the source of truth when using AI?
Yes. When using TourConnect AI with Tourplan, Tourplan remains the source of truth for bookings, pricing, and operations. AI assists with preparation and speed, but all confirmed data continues to live in Tourplan. The extent of automation can be optimised further by improving the quality of data you have stored inside Tourplan.
Who is Tourplan AI integration best suited for?
Tourplan AI integration is best suited for DMCs handling high FIT enquiry volumes, struggling with quote turnaround times, or looking to scale operations without adding additional reservations staff.