







Generative AI in Tourism Customer Service: 7 Use Cases
Generative AI is working alongside human team members to level up the Customer Experience provided by tourism operators, attractions and hotels. We look into 7 practical use cases where it can help.

RMS Cloud and TourConnect use AI to streamline manual reservations process
TourConnect integrates the Booking Automation Tool with RMS Cloud’s powerful property management system to streamline processing reservation requests

Xola and TourConnect harness AI to help reservations team on a daily basis
TourConnect AI now integrated with Xola. Users of our Booking Automation AI can now seamlessly create bookings in Xola without leaving their email inbox.